1. SECTION 1 – DATA PROTECTION PRINICPLES
We are committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you during and after your relationship with us, in accordance with the General Data Protection Regulations (GDPR).
GDPR states that the personal information we hold about you must be:
a) Used lawfully, fairly and in a transparent way.
b) Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
c) Relevant to the purposes we have told you about and limited only to those purposes.
d) Accurate and kept up to date.
e) Kept only as long as necessary for the purposes we have told you about.
f) Kept securely.
2. SECTION 2 – INFORMATION WE HOLD ABOUT YOU AND WHY
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
When you make a purchase from our store, and as part of the transaction or when you sign up to the newsletter, we will collect, store, and use the following categories of personal information about you:
1. Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses.
2. Your computers protocol (IP) address. This will be collected when you browse the store online.
We process the above data for appropriate lawful purposes as follows:
Provision of services. The completion of a contract to purchase outdoor goods such as clothing, footwear, accessories or equipment;
Provision of marketing further information. We undertake marketing activities therefore we have carried out the following steps to ensure that when we do so we are compliant:
1. We have checked that consent is the most appropriate lawful basis for processing.
2. We have made the request for consent prominent and separate from our terms and conditions.
3. We ask people to positively opt in.
4. We tell individuals they can withdraw their consent.
5. We ensure that individuals can refuse to consent without detriment.
Recording consent
1. We keep a record of when and how we got consent from the individual.
2. We keep a record of exactly what they were told at the time.
We will not share your data, other than with the necessary third parties such as credit card companies, postal organizations and if there is a legal requirement. We will also not hold or transfer your data outside the UK.
We will normally hold personal data for no longer than 12 months unless there is a legal obligation to hold it for longer.
3. SECTION 3 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent and provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at the address shown on our contact page.
You can also withdraw consent using the “unsubscribe me” button which is included at the bottom of every marketing e-mail which we send you.
4. SECTION 4 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
5. SECTION 5 – WEBSITE
Our website is provided to you by an ecommerce or content management system and hosted on a purpose-built secure server, behind a firewall. Your personnal information is stored and secured within our business systems on purpose-built servers situated behind a firewall.
For websites hosted on Bigcommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Bigcommerces data storage, databases and the general Bigcommerce application. They store your data on a secure server behind a firewall.
We will keep and process your personal data only for as long as is necessary for the purposes for which it was collected in connection with your relationship with us, unless we have a legal right or obligation to retain the data for a longer period, or the data is necessary for the establishment, exercise or defence of legal claims.
Payment Methods:
Paypal
Where we accept payment via PayPal this is secure and fully PCI compliant.
. SECTION 9 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
10. SECTION 10 - CHANGES TO THIS PRIVACY STATEMENT
We reserve the right to modify this privacy statement at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this statement, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
You have a duty to inform us of changes to your personal data as it is important that the information we hold about you is accurate and current. Please keep us informed if your personal information changes during the period your data is held by us.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
We have no access to your credit or debit card information via Paypal.